441 Forest Rd
Suite #2
Sedona, AZ 86336
This is where service meets the road. Iron Horse Freedom does all the planning and provides the gear, giving travelers the freedom to marvel at the scenery, make new friends, and go from Zero to Zen.
With your signature on the Tour Confirmation & Credit Card Deposit Agreement Form you accept these Terms and Conditions as a binding contract between Iron Horse Freedom and yourself, as the Guided Tour Participant. Please read them carefully. Iron Horse Freedom cannot accept any tour participant without a duly signed Tour Confirmation & Credit Card Deposit Agreement Form on day of motorcycle pick-up.
For reservations under $500, all charges must be paid for at the time of booking. Reservations over $2000 are eligible to pay a minimum deposit of $1,000 at the time of booking. All remaining balances must be paid in full within 30 days from the day that your reservation starts (pick-up date) and are collected automatically on the dates listed on the checkout page. For a group booking that is paid by one credit or debit card, Iron Horse Freedom will charge the remaining group balance to the same card used for payment at the time of booking.
If you would like to pay the remaining balance earlier or with a different payment method, please contact us and make arrangements before the remaining balance due date. By clicking “Book Reservation” at checkout, you give EagleRider permission to charge your card(s) 30 days before the pick-up date. You also authorize EagleRider to re-initiate any charge(s) to your card(s) that is dishonored for any reason. If EagleRider does not receive the remaining balance prior to 30 days before pick-up date, then EagleRider reserves the right to cancel the tour reservation and charge a cancellation fee.
Every participant in an Iron Horse Freedom Motorcycle Tour is required to accept and sign a Tour Agreement and Liability Release Waiver before the Guided Tour begins. Iron Horse Freedom cannot accept a tour participant without these signed forms. Our agents can provide a copy of these forms upon request.
Iron Horse Freedom assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants. Baggage insurance is recommended.
A reservation may be cancelled up to 45 or more days prior to the pick-up date with no charge minus the $1,000 deposit. 50% of the total booking will be applied towards cancellation fee if the booking is canceled between 44 – 31 days from pickup time. 100% of the booking will be applied towards cancellation fee if the booking is cancelled within 30 days from pickup time or if the customer does not show up. Refunds, if applicable, will be issued in a form of store credit that can be redeemed within 1 year from the date it was issued.
TOUR CANCELLATION
In the rare event of a tour cancellation, Iron Horse Freedom will notify all tour participants immediately. Iron Horse Freedom is not liable for any additional costs or losses incurred by the tour participant due to Iron Horse Freedom’s cancellation of tour due to lack of participation. This includes, but is not limited to the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which will make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. Your full tour price will be refunded if the tour is cancelled prior to scheduled tour start date.
Iron Horse Freedom recommends that you take out adequate travel, health and accident insurance, as well as trip cancellation insurance.
If the tour participant does not comply with traffic laws or the requirements for group travel, Iron Horse Freedom may cancel the contract and the rental motorcycle will be secured.
Your Tour Guides are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your Iron Horse Freedom tour experience. It is extremely important for all riders to listen carefully to the Tour Guide’s safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any length of time, the Tour Guides can assist you in planning a suitable route.
Tours operate on a seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing and accommodations the itinerary will be adjusted accordingly, with alternate hotels, restaurants and roads being selected.
Iron Horse Freedom strives to schedule its tours at a time of the year when the weather in the touring area is typically pleasant for motorcycling. Many tours pass through areas where weather conditions can change very rapidly. Iron Horse Freedom cannot be held liable for unpleasant and unsuitable weather conditions, and no refunds shall be granted for such conditions.
All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.
Iron Horse Freedom recommends that you take out adequate travel, health and accident insurance as well as Trip Cancellation Insurance. Iron Horse Freedom currently offers Theft and Damage Waivers, as well as Supplemental Liability Insurance.
Transfer between the contracted arrival and departure hotels and the Iron Horse Freedom locations is included on all Guided Tours. Restrictions may apply at various locations.
If you wish to pick-up your bike at a location other than scheduled by Iron Horse Freedom a custom pick-up charge may be incurred.
If you wish to drop-off your bike at a location other than scheduled by Iron Horse Freedom a custom drop-off charge may be incurred.
Helmets are provided with motorcycle rentals and tours. Clients are encouraged to bring their own helmets to ensure comfort and proper fit. In addition, helmets may be purchased at many Iron Horse Freedom locations.
Iron Horse Freedom will provide storage for client additional luggage at the pick-up location while on tour. Iron Horse Freedom is not responsible for lost or stolen items.
Fuel and oil costs are NOT included on anyl Guided Tour riding days.
Motorcycle Liability Insurance Covering Property Damage & Bodily Injury up to the State Required Minimum Limits. This type of insurance will pay for property damage and bodily injury suffered by others in a crash that you caused. This covers the minimum liability required by law for the state where you are picking up your vehicle.
For example reservations in California include the following liability insurance:
Insurance Coverage is secondary to any other coverage available to the renter whether such insurance is primary, excess or contingent as per the rental agreement and insuring policy. No coverage will be provided for Uninsured/Underinsured Motorists &/or Personal Injury Protection coverage unless required by law. See Rental Agreement for details.
Without a Theft/Damage Waiver, you are fully responsible for any damage to, or theft of, your rental vehicle. All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.
| No Coverage purchased | VIP Vacation Interruption Protection plus Theft & Damage Waiver $25 per day | VIP-ZERO Vacation Interruption Protection plus Theft & Damage Waiver $35 per day | |
| Damage Waiver Include any and all accidental (non-negligent) damage to motorcycle and motorcycle accessories.* See Terms & Conditions |
Renter pays |
$2000 DEDUCTIBLE |
$0 DEDUCTIBLE |
| Theft Coverage Includes Theft of Motorcycle and motorcycle accessories provided motorcycle was locked with all locks supplied by rental company. Does NOT include personal belongings left on motorcycle or in saddlebags. |
Renter pays |
$5,000 DEDUCTIBLE |
$1,000 DEDUCTIBLE |
| Vacation Interruption Protection (VIP) In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown. |
Refund of daily rental rate or a portion thereof |
Renter is provided up to $35/day for a replacement rental + refund of the daily rate |
Renter is provided up to $100/day for a replacement rental + refund of the daily rate |
| Personal Property Loss ProtectionIn the event of theft or damage to personal property and belongings. |
Not Included |
Not Included |
Renter is provided coverage up to $500 for replacement of personal property. A Police Report is required. |
| Additional Driver Renters are fully covered when exchanging rental motorcycles within your riding group. |
Not Included |
Not Included |
Additional Renter(s) permitted to ride other rental motorcycles within group at no charge. Additional driver must sign rental agreement(s) at time of pick-up. |
| Flat Tire Coverage |
Not Included |
Not Included |
Covers tire repair/ labor. Towing is covered up to an amount of $100 per occurrence. |
| SECURITY DEPOSIT ** |
$5,000 Deposit |
$2,000 Deposit |
$100 Deposit |
Security Deposit: The Security Deposit is an ‘Authorization Only’ onto a major credit card meaning the funds must be available for hold but is not processed against your account unless required per Terms and Conditions of Rental Agreement.
MEXICO**Security Deposit may vary by location.
* VIP-ZERO and SLI are not available at all EagleRider locations. Please ask your Reservation Agent for details.
* State sales tax may be applied to EagleRider insurance coverage, and may vary by location. Please ask your Reservation Agent for further information.
Personal Property Loss Protection as a result of a motor vehicle accident or theft while personal property is contained in the rented motorcycle: Provides coverage for the Renter & Authorized Driver, with a limit of $500.00 per rental. Proof of ownership of lost property and a Police Report acknowledging losses are required.
You understand that you will be charged the rate per day for a full day even if you don’t have the Motorcycle the entire day.
There are some exclusions to this coverage which we feel you should know. Under VIP-ZERO, in the event of an accident, you will not be protected for Personal Property Loss or Damage:
VIP-ZERO Personal Property Coverage does not cover loss by mysterious disappearance, nor does it cover:
All losses by theft must be reported to appropriate law enforcement authorities and a copy of the filed report must be presented to the rental office or they will not be covered. Coverage is excluded if the renter is in violation of the Rental Agreement.
Current Market value for claimed property will be deemed reasonable and acceptable for reimbursement under this coverage.
– Mexico Insurance Coverage will be listed here.
Last Updated 6/24/2022
441 Forest Rd
Suite #2
Sedona, AZ 86336