This is where service meets the road. Iron Horse Freedom does all the planning and provides the gear, giving travelers the freedom to marvel at the scenery, make new friends, and go from Zero to Zen.
RENTAL CONFIRMATION & CREDIT CARD DEPOSIT
With your signature on the Tour Confirmation & Credit Card Deposit Agreement Form you accept these Terms and Conditions as a binding contract between Iron Horse Freedom and yourself, as the Guided Tour Participant. Please read them carefully. Iron Horse Freedom cannot accept any tour participant without a duly signed Tour Confirmation & Credit Card Deposit Agreement Form on day of motorcycle pick-up.
RESERVATION AND DEPOSIT
For reservations under $500, all charges must be paid for at the time of booking. Reservations over $2000 are eligible to pay a minimum deposit of $1,000 at the time of booking. All remaining balances must be paid in full within 30 days from the day that your reservation starts (pick-up date) and are collected automatically on the dates listed on the checkout page. For a group booking that is paid by one credit or debit card, Iron Horse Freedom will charge the remaining group balance to the same card used for payment at the time of booking.
If you would like to pay the remaining balance earlier or with a different payment method, please contact us and make arrangements before the remaining balance due date. By clicking “Book Reservation” at checkout, you give EagleRider permission to charge your card(s) 30 days before the pick-up date. You also authorize EagleRider to re-initiate any charge(s) to your card(s) that is dishonored for any reason. If EagleRider does not receive the remaining balance prior to 30 days before pick-up date, then EagleRider reserves the right to cancel the tour reservation and charge a cancellation fee.
RELEASE AND WAIVER
Every participant in an Iron Horse Freedom Motorcycle Tour is required to accept and sign a Tour Agreement and Liability Release Waiver before the Guided Tour begins. Iron Horse Freedom cannot accept a tour participant without these signed forms. Our agents can provide a copy of these forms upon request.
Iron Horse Freedom assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants. Baggage insurance is recommended.
CANCELLATION AND REFUNDS
A reservation may be cancelled up to 45 or more days prior to the pick-up date with no charge minus the $1,000 deposit. 50% of the total booking will be applied towards cancellation fee if the booking is canceled between 44 – 31 days from pickup time. 100% of the booking will be applied towards cancellation fee if the booking is cancelled within 30 days from pickup time or if the customer does not show up. Refunds, if applicable, will be issued in a form of store credit that can be redeemed within 1 year from the date it was issued.
In the rare event of a tour cancellation, Iron Horse Freedom will notify all tour participants immediately. Iron Horse Freedom is not liable for any additional costs or losses incurred by the tour participant due to Iron Horse Freedom’s cancellation of tour due to lack of participation. This includes, but is not limited to the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which will make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. Your full tour price will be refunded if the tour is cancelled prior to scheduled tour start date.
Iron Horse Freedom recommends that you take out adequate travel, health and accident insurance, as well as trip cancellation insurance.
NON-OBSERVANCE OF TRAFFIC LAWS AND GROUP TRAVEL REGULATIONS
If the tour participant does not comply with traffic laws or the requirements for group travel, Iron Horse Freedom may cancel the contract and the rental motorcycle will be secured.
- 21 years of age or older
- Valid motorcycle operator’s license
- Minimum of one year of riding experience on heavyweight motorcycles
- Major credit card is required
Your Tour Guides are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your Iron Horse Freedom tour experience. It is extremely important for all riders to listen carefully to the Tour Guide’s safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any length of time, the Tour Guides can assist you in planning a suitable route.
ALTERATIONS TO TOUR SCHEDULE
Tours operate on a seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing and accommodations the itinerary will be adjusted accordingly, with alternate hotels, restaurants and roads being selected.
Iron Horse Freedom strives to schedule its tours at a time of the year when the weather in the touring area is typically pleasant for motorcycling. Many tours pass through areas where weather conditions can change very rapidly. Iron Horse Freedom cannot be held liable for unpleasant and unsuitable weather conditions, and no refunds shall be granted for such conditions.
All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.
Iron Horse Freedom recommends that you take out adequate travel, health and accident insurance as well as Trip Cancellation Insurance. Iron Horse Freedom currently offers Theft and Damage Waivers, as well as Supplemental Liability Insurance.
Transfer between the contracted arrival and departure hotels and the Iron Horse Freedom locations is included on all Guided Tours. Restrictions may apply at various locations.
If you wish to pick-up your bike at a location other than scheduled by Iron Horse Freedom a custom pick-up charge may be incurred.
If you wish to drop-off your bike at a location other than scheduled by Iron Horse Freedom a custom drop-off charge may be incurred.
Helmets are provided with motorcycle rentals and tours. Clients are encouraged to bring their own helmets to ensure comfort and proper fit. In addition, helmets may be purchased at many Iron Horse Freedom locations.
Iron Horse Freedom will provide storage for client additional luggage at the pick-up location while on tour. Iron Horse Freedom is not responsible for lost or stolen items.
FUEL AND OIL
Fuel and oil costs are NOT included on anyl Guided Tour riding days.
Last Updated 6/24/2022